Hopefully the following FAQs will help solve your issue however if they don’t and you’re still having an issue please contact me by clicking here.
Virtual Platform FAQs:
How do I access The Taryn Williams Method?
You'll need to have signed up to a monthly subscription. Once you have a subscription then you'll be able to login to the website using the Login link in the top navigation menu. Once Logged in click 'The Course' link in the top navigation menu and you'll be able to begin.
I've subscribed but I can't find my account details
You should have received an email which provides a link to activate your account. Sometimes it can end up in your Spam. If you can't find it contact us via [email protected].
I've forgotten my password
You'll just need to remember the email you used to sign up. If you head to this form you'll be able to reset your account details.
I want to unsubscribe from the platform
We're gutted to see you go but we understand. Just drop us a line and we will get you sorted within 48 hours. [email protected]. Hopefully we'll see you back sometime soon?
How often should I be using the lessons on the platform?
It's your choice! The lessons are regularly updated - try and create a routine in the week. Depending on your goals maybe start with 3 lessons a week and then increase or decrease based on success.
I'm confused, can I speak to someone?
Of course! Drop us a Whatsapp via the green icon in the bottom left or your screen or email us via: [email protected]. We'll get back to you as soon as we can.
What are the Plans and Pricing?
We have one single plan. £12.99 per month - gives you access to all the virtual platform lessons, monthly masterclasses, discounts off selected products and a direct line to Taryn. The plan updates every 28 days (so that's less that 49p per day).
There are no contracts, no cancellation fees, and no commitments. You can cancel anytime!
The videos are playing slowly on my device
You'll need a 7mb connection to watch my videos in full HD. But don't worry if you don't have that - you'll still be able to watch a slightly lower quality version even with a 1mb connection. If you don't know your internet speed - click here to find out.
360p | 1 Mbps |
720p | 3 Mbps |
1080p | 7 Mbps |
Are the movement classes safe?
The movement classes that I share on my virtual platform are safe & effective. Please seek medical advice from a medical practitioner before practicing, especially if you have or have had any injuries.
When following my classes, please avoid any movements that do not feel comfortable and feel free to contact me should you have any concerns.